Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

5978

LatestTicket

CreatedAt

6/11/2021 10:31:28 AM

UpdatedAt

4/12/2022 9:39:10 AM

Subject

late termination query

Description

consumer sold property and is requesting refund. kindly investigate and resolve.<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="93" style="border-collapse: collapse;width:70pt"><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="93" style="height:15.75pt;width:70pt"><br></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" width="176" style="border-collapse: collapse;width:132pt"><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="176" style="height:15.75pt;width:132pt">Account has been finalized</td></tr></tbody></table></div>

Priority

Disposition

27

ConversationType

3

Parent

Account

5116

OpenedBy

AssignedTo

4

Region

2

Department

23

QueryType

6

SubQueryType

107

Escalation

EscalationCron

History

[{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-11T10:31:35.730Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-07-20T11:49:48.390Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-07-20T11:52:12.987Z"}]

CreatedBy

UpdatedBy

Category

6

Subcategory

107

CreatedBy1

UpdatedBy1

ResolvedAt

4/12/2022 9:39:10 AM

Thread

ResolvedBy

4

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

214