Details

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EscalationLevel
LatestCall
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IsOpen
Customer
5972
LatestTicket
CreatedAt
6/11/2021 10:18:12 AM
UpdatedAt
10/22/2022 10:07:37 AM
Subject
Water query
Description
Water query - high consumption<div><br></div><div><b><u>QRC RESPONSE: </u></b>There is no High Consumption based on assessment. Customer needs to provide more information on period queried and re log the query with more details on query.</div><div>Query Closed</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5110
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-11T10:18:18.480Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
10/22/2022 10:07:36 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8