Details

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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
5970
LatestTicket
CreatedAt
6/11/2021 10:16:04 AM
UpdatedAt
2/13/2022 9:59:24 AM
Subject
Water query
Description
Water query - high consumption<div><br></div><div>WATER CR JOURNAL DONE&nbsp; ON THE 20210808. Query resolved</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5108
OpenedBy
AssignedTo
75
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-11T10:16:10.353Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-28T07:48:02.596Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-28T07:48:24.676Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T09:57:50.197Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
214
ResolvedAt
2/13/2022 9:59:24 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214