Details
Conversation
EscalationLevel
0
LatestCall
140183
LatestChat
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Campaign
IsOpen
Not Set True False
Customer
577
LatestTicket
CreatedAt
9/18/2020 10:33:24 AM
UpdatedAt
2/24/2022 11:16:33 AM
Subject
Log Query
Description
SMART METER INSTALLED AND THE READING ON OLD METER TRANSFERED ONTO IT AND THEN USED AS CONSUMPTION AS WELLCAN A SIX MONTH POLICY PLEASE BE IMPLEMENTED<div>Six months policy applied on EL</div><br/><b>Journal Amount</b>: [7182.73]
Priority
Disposition
27
ConversationType
3
Parent
Account
817
OpenedBy
23
AssignedTo
23
Region
2
Department
23
QueryType
2
SubQueryType
101
Escalation
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History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-12T10:54:22.281Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-12T10:55:48.293Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 11:16:33 AM
Thread
ResolvedBy
23
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
23
Updator
12