Details

Conversation


EscalationLevel
LatestCall
LatestChat
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LatestEmail
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Campaign
IsOpen
Customer
5956
LatestTicket
CreatedAt
6/11/2021 9:37:32 AM
UpdatedAt
11/13/2022 11:44:34 AM
Subject
Water query
Description
Water query - high consumption<div><br></div><div><b><u>QRC RESPONSE: </u></b>There is no report on water works on any faults reported/repaired 2020-date. The query is closed due to insufficient information provided. Customer needs to log a new query and provide more information on period under query and if they had any plumbing repairs done. Query Closed</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5094
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-11T09:37:34.918Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-06-18T08:20:40.802Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/13/2022 11:44:33 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8