Details

EscalationLevel
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IsOpen
Customer: 5926
LatestTicket
CreatedAt: 6/11/2021 7:59:40 AM
UpdatedAt: 3/28/2022 7:07:05 AM
Subject: Electricity query
Description: Electricity query
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 5064
OpenedBy
AssignedTo: 15
Region: 2
Department: 23
QueryType: 2
SubQueryType: 44
Escalation
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History: [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-11T08:02:27.737Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T09:50:48.259Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-30T08:24:06.162Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-30T08:24:21.172Z"}]
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UpdatedBy
Category: 2
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 3/28/2022 7:07:05 AM
Thread
ResolvedBy: 15
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HasIvrcall
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Updator: 12