Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5895
LatestTicket
CreatedAt
6/10/2021 1:49:48 PM
UpdatedAt
10/15/2022 9:10:44 AM
Subject
Leak Credit
Description
Kindly asses a leak on this account&nbsp;<div><br></div><div>- consumer advised through attorneys to urgently attend to leak on their property as per w/w findings&nbsp;2022/02/11</div><div><br></div><div>QRC RESPONSE:</div><div>W/W REF: 756012 OPERATION 2021.09.23, APPEARS TO BE A LEAK BY SOUNDING AND TIMING. FLOW THROUGH METER IS 0.001 LTR PER MINUTE. CUSTOMER TO CHECK FOR MORE LEAKS AND REOPEN QUERY<br><div><br></div><div><br></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5036
OpenedBy
AssignedTo
17
Region
3
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-10T13:50:53.490Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T07:47:52.309Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
13
ResolvedAt
10/15/2022 9:10:43 AM
Thread
134445
ResolvedBy
15
WasCreatedByCustomer
HasIvrcall
Creator
Updator
15