Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 5894
LatestTicket
CreatedAt: 6/10/2021 1:40:24 PM
UpdatedAt: 10/22/2021 7:41:14 AM
Subject: Interest reversal
Description: Interest reversal 202009-202103<br><b>Journal Number</b>: [840812]<br><b>Journal Amount</b>: [-R11,494.67]<div><br><div><b>Interest reversal 202104</b></div><div><br></div></div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 5035
OpenedBy
AssignedTo: 8
Region: 2
Department: 23
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-10T13:41:29.240Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-11T10:04:20.446Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-19T08:51:31.526Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-12T10:36:45.956Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-12T10:44:13.291Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-21T13:49:59.941Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-22T07:41:10.572Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 95
CreatedBy1
UpdatedBy1
ResolvedAt: 10/22/2021 7:41:14 AM
Thread
ResolvedBy: 8
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 230