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Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set
True
False
Customer
5863
LatestTicket
CreatedAt
6/10/2021 10:43:01 AM
UpdatedAt
11/13/2022 10:49:39 AM
Subject
WATER QUERY
Description
As per assessment there is no water meter on the account sent to relevant department for further investigation.<div><br></div><div><b><u>QRC RESPONSE: </u></b>Request for further investigation sent to water works department.</div>
Priority
Disposition
23
ConversationType
3
Parent
Account
5007
OpenedBy
AssignedTo
Region
2
Department
1
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-10T10:42:19.796Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
113
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
Updator
8
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