Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
563
LatestTicket
CreatedAt
9/16/2020 10:32:17 AM
UpdatedAt
2/24/2022 10:34:50 AM
Subject
Log Query
Description
readings up-to-date
Priority
Disposition
27
ConversationType
3
Parent
Account
797
OpenedBy
26
AssignedTo
26
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T08:42:10.477Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T08:42:40.401Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 10:34:50 AM
Thread
ResolvedBy
26
WasCreatedByCustomer
HasIvrcall
Creator
26
Updator
12