Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
5795
LatestTicket
CreatedAt
6/9/2021 12:57:43 PM
UpdatedAt
7/2/2022 1:01:04 PM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.<div>2022.06.02 METER REPORT AFTER SMART METER THE READING WERE H/C </div>
Priority
Disposition
30
ConversationType
3
Parent
Account
4943
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-09T12:57:03.090Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
4