Details

Conversation

EscalationLevel

0

LatestCall

135916

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

555

LatestTicket

CreatedAt

9/15/2020 11:22:20 AM

UpdatedAt

3/28/2022 7:23:36 AM

Subject

Water Query

Description

Account was not read please apply 06 months policy<br/><b>Journal Number</b>: [777353]<br/><b>Journal Amount</b>: [216178.82]

Priority

Disposition

25

ConversationType

3

Parent

Account

786

OpenedBy

9

AssignedTo

13

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-27T09:38:14.479Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-13T06:43:20.675Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

4

ResolvedAt

3/28/2022 7:23:36 AM

Thread

ResolvedBy

13

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

9

Updator

4