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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
5761
LatestTicket
CreatedAt
6/9/2021 9:55:02 AM
UpdatedAt
11/13/2022 1:09:53 PM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div>2022.06.03&nbsp;check if the was no leak at that period no report on front desk</div><div><br></div><div><b><u>QRC RESPONSE: </u></b>There is no report on water works on any faults reported/repaired. The query is closed due to insufficient information provided. Customer needs to log a new query and provide more information on period under query and if they had any plumbing repairs done. Query Closed</div><div><br></div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4909
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-09T09:54:20.905Z"},{"op":"R","uid":"904","un":"vuyelwamx","dt":"2022-05-12T09:07:15.032Z"},{"op":"R","uid":"893","un":"nasiphina","dt":"2022-05-13T09:45:13.974Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/13/2022 1:09:53 PM
Thread
134404
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8