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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
5751
LatestTicket
CreatedAt
6/9/2021 9:28:20 AM
UpdatedAt
7/5/2021 10:57:53 AM
Subject
Meter back charged due to Unread period older than 6 months
Description
<span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Meter back charged due to Unread period older than 6 months (6 Month Policy)</span>
Priority
Disposition
30
ConversationType
3
Parent
Account
4903
OpenedBy
AssignedTo
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"4","un":"babalwam","dt":"2021-06-09T09:27:39.637Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-05T10:57:53.238Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4