Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
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-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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551
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LatestTicket
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CreatedAt
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9/15/2020 10:28:17 AM
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UpdatedAt
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7/21/2021 7:50:43 AM
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Subject
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Water query
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Description
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no valid query details submitted
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Priority
-
-
Disposition
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27
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ConversationType
-
3
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Parent
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-
Account
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780
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OpenedBy
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14
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AssignedTo
-
14
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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44
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Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T08:16:04.481Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T07:51:51.357Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
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44
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CreatedBy1
-
-
UpdatedBy1
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-
ResolvedAt
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7/21/2021 7:50:43 AM
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Thread
-
-
ResolvedBy
-
14
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
14
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Updator
-
14