Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5744
LatestTicket
CreatedAt
6/9/2021 9:17:24 AM
UpdatedAt
7/21/2021 12:48:52 PM
Subject
no valid query details submitted
Description
<span lang="EN-US" style="font-size:11.0pt;font-family: &quot;Calibri&quot;,sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font: minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-ZA;mso-bidi-language: AR-SA">no valid query details submitted</span><br>
Priority
Disposition
27
ConversationType
3
Parent
Account
4899
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-09T09:16:43.493Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T11:57:18.210Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:49:07.105Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
44
CreatedBy1
UpdatedBy1
ResolvedAt
7/21/2021 12:48:52 PM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14