Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
5713
-
LatestTicket
-
-
CreatedAt
-
6/9/2021 7:45:54 AM
-
UpdatedAt
-
3/28/2022 8:58:43 AM
-
Subject
-
Meter Number Incorrect
-
Description
-
<span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Meter Number Incorrect on solar </span><span style="font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre;">160417509 installed </span><span style="font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre;">20160901 but consumer picture SN160117544 WITH READING 900 TAKEN 2021.06.09</span><div><span style="font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre;">SEND EMAIL TO WATER WORKS FOR CONFIRMATION.</span></div>
-
Priority
-
-
Disposition
-
30
-
ConversationType
-
3
-
Parent
-
-
Account
-
4867
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
4
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
46
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"4","un":"babalwam","dt":"2021-06-09T07:46:59.475Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:53:36.747Z"},{"op":"R","uid":"192","un":"busisiwemr","dt":"2022-03-28T08:58:44.239Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
46
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
192