Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 5679
LatestTicket
CreatedAt: 6/8/2021 1:17:19 PM
UpdatedAt: 6/30/2022 12:29:49 PM
Subject: no valid query details submitted
Description: no valid query details submitted<br><br/><b>Journal Number</b>: [771108]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 4835
OpenedBy
AssignedTo: 4
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-08T13:17:20.923Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-09T06:38:07.834Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T12:21:59.421Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:48:16.588Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-15T11:40:32.731Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-04-08T12:54:02.409Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 13
ResolvedAt: 6/30/2022 12:29:49 PM
Thread: 134126
ResolvedBy: 7
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 7