Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 5676
LatestTicket
CreatedAt: 6/8/2021 12:57:41 PM
UpdatedAt: 7/21/2021 12:45:26 PM
Subject: no valid query details submitted
Description: no valid query details submitted<br>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 4833
OpenedBy
AssignedTo: 15
Region: 3
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-08T12:59:52.847Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T12:24:15.676Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:45:37.592Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:45:26 PM
Thread
ResolvedBy: 15
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14