Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5670
LatestTicket
CreatedAt
6/8/2021 12:50:30 PM
UpdatedAt
4/12/2022 9:39:10 AM
Subject
late termination
Description
property sold. consumer requesting refund as well as transfer of services to new owner.<div><br></div><div>Journal processed and approved. Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4831
OpenedBy
AssignedTo
4
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-08T12:53:12.736Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:52:57.820Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T10:00:42.005Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
214
ResolvedAt
4/12/2022 9:39:10 AM
Thread
ResolvedBy
4
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214