Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
5669
-
LatestTicket
-
-
CreatedAt
-
6/8/2021 12:28:35 PM
-
UpdatedAt
-
2/14/2022 9:37:54 AM
-
Subject
-
LATE TERMINATION
-
Description
-
LATE TERMINATION.<div><br></div><div>Journal processed and processed. Query resolved.</div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
4826
-
OpenedBy
-
-
AssignedTo
-
74
-
Region
-
2
-
Department
-
23
-
QueryType
-
6
-
SubQueryType
-
107
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-08T12:30:35.346Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T10:05:34.751Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-14T09:30:11.136Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
6
-
Subcategory
-
122
-
CreatedBy1
-
-
UpdatedBy1
-
214
-
ResolvedAt
-
2/14/2022 9:37:54 AM
-
Thread
-
-
ResolvedBy
-
172
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
214