Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
5663
-
LatestTicket
-
-
CreatedAt
-
6/8/2021 12:04:57 PM
-
UpdatedAt
-
6/29/2021 10:40:54 AM
-
Subject
-
FIRE LEVY INTEREST
-
Description
-
REVERSE INTEREST ON FIRE LEVY<br/><b>Journal Number</b>: [839374]<br/><b>Journal Amount</b>: [-R44.20]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
4820
-
OpenedBy
-
-
AssignedTo
-
12
-
Region
-
4
-
Department
-
23
-
QueryType
-
3
-
SubQueryType
-
52
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-08T12:04:59.413Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-29T10:40:40.829Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
3
-
Subcategory
-
52
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
6/29/2021 10:40:54 AM
-
Thread
-
-
ResolvedBy
-
12
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
3