Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

538

LatestTicket

CreatedAt

9/14/2020 1:43:06 PM

UpdatedAt

3/28/2022 7:08:29 AM

Subject

apply 6 months policy 20180825

Description

<b>Response from QRC :</b><div>Journal Number :826711</div><div>Journal Authorised.</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

767

OpenedBy

6

AssignedTo

6

Region

2

Department

23

QueryType

1

SubQueryType

101

Escalation

EscalationCron

History

[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-16T10:17:22.209Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-16T10:19:35.699Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-16T10:20:00.405Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-16T10:20:42.310Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:08:29 AM

Thread

ResolvedBy

6

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

6

Updator

230