Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

5632

LatestTicket

CreatedAt

6/8/2021 9:25:32 AM

UpdatedAt

12/13/2021 9:40:26 AM

Subject

Meter Number Incorrect

Description

<span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Meter Number Incorrect ,CONSUMER WATER PICTURE PM 140324810</span>

Priority

Disposition

30

ConversationType

3

Parent

Account

4792

OpenedBy

AssignedTo

Region

4

Department

23

QueryType

1

SubQueryType

46

Escalation

EscalationCron

History

[{"op":"R","uid":"4","un":"babalwam","dt":"2021-06-08T09:24:51.711Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-06-08T09:29:26.342Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:52:33.113Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-12-13T09:40:26.733Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

46

CreatedBy1

UpdatedBy1

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

4