Details

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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
5605
LatestTicket
CreatedAt
6/8/2021 7:50:07 AM
UpdatedAt
11/21/2022 7:07:11 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div><b><u>QRC RESPONSE:</u></b> Customer needs to advise if they had an internal leak fixed and log a new query with the plumbers ,letter/affidavit to assess the account for a leak credit. Query closed due to insufficient query information provided.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4767
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-08T07:52:26.622Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/21/2022 7:07:10 AM
Thread
134315
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8