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IsOpen
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5600
LatestTicket
CreatedAt
6/8/2021 7:35:13 AM
UpdatedAt
11/13/2022 1:13:45 PM
Subject
WATER QUERY
Description
WATER QUERY<div><br></div><div><b><u>QRC RESPONSE</u></b>: High Consumption Reported and report back from water works found internal leak. Customer needs to provide the department with plumbing invoice/affidavit if the internal leaks has been repaired to assess the account for a leak credit rebate. Query closed and customer needs to log a new query and attach supporting plumbing documents.</div><div><br></div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4763
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/13/2022 1:13:45 PM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
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8