Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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533
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LatestTicket
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-
CreatedAt
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9/11/2020 10:38:01 AM
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UpdatedAt
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3/2/2022 7:53:56 AM
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Subject
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Log Query
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Description
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journal done
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Priority
-
-
Disposition
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27
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ConversationType
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3
-
Parent
-
-
Account
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762
-
OpenedBy
-
34
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AssignedTo
-
34
-
Region
-
3
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Department
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23
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QueryType
-
1
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SubQueryType
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67
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Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-14T10:00:31.137Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-14T10:03:40.146Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T08:54:46.354Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
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101
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CreatedBy1
-
-
UpdatedBy1
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6
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ResolvedAt
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3/2/2022 7:53:56 AM
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Thread
-
-
ResolvedBy
-
34
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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34
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Updator
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6