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LatestCall
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IsOpen
Customer
5584
LatestTicket
CreatedAt
6/8/2021 6:39:00 AM
UpdatedAt
11/14/2022 1:39:55 PM
Subject
WATER QUERY SINCE 2020/02
Description
WATER QUERY SINCE 2020/02<div><br></div><div><b><u>QRC RESPONSE</u></b>: As per report back from water works REF: 793792 customer fixed internal leaks. Customer needs to log new query and submit repairs letter from plumber to assess account for a leak credit rebate.</div><div><br></div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4749
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
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EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-06-08T06:39:02.256Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-06-08T06:41:10.423Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/14/2022 1:39:55 PM
Thread
133495
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
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8