Details

Conversation

EscalationLevel
0
LatestCall
131771
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
529
LatestTicket
CreatedAt
9/11/2020 8:50:17 AM
UpdatedAt
10/14/2021 10:08:14 AM
Subject
WATER QUERY
Description
Please check readings ,consumer is&nbsp; complaining about a high bill for the month of August and Septemeber.<div>Journal Done</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
758
OpenedBy
32
AssignedTo
32
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T09:41:26.511Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T10:07:51.001Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
17
ResolvedAt
10/14/2021 10:08:14 AM
Thread
ResolvedBy
32
WasCreatedByCustomer
HasIvrcall
Creator
32
Updator
17