Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 5554
LatestTicket
CreatedAt: 6/7/2021 12:16:18 PM
UpdatedAt: 7/21/2021 12:44:08 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account
OpenedBy
AssignedTo: 4
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"15","un":"chumab","dt":"2021-06-07T12:16:20.677Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T12:27:08.892Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T12:27:21.710Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:44:25.435Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:44:08 PM
Thread
ResolvedBy: 4
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14