Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5546
LatestTicket
CreatedAt
6/7/2021 11:52:57 AM
UpdatedAt
6/19/2022 8:26:32 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div>Account attracted stage 3 punitive tariffs. Consumer should be advised to check for leaks or reduce consumption.</div><div><br></div><div>No payment history. Query resolved</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4713
OpenedBy
AssignedTo
13
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-07T11:55:09.718Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
6/19/2022 8:23:05 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3