Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
5535
-
LatestTicket
-
-
CreatedAt
-
6/7/2021 10:43:57 AM
-
UpdatedAt
-
6/17/2021 12:41:25 PM
-
Subject
-
-
Description
-
-
Priority
-
-
Disposition
-
-
ConversationType
-
1
-
Parent
-
-
Account
-
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
-
Department
-
-
QueryType
-
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"21","un":"heinrichs","dt":"2021-06-07T10:46:09.561Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-06-08T07:02:32.459Z"},{"op":"R","uid":"28","un":"samanthaj","dt":"2021-06-17T12:42:12.484Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
-
Subcategory
-
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
28