Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
5531
LatestTicket
CreatedAt
6/7/2021 10:26:14 AM
UpdatedAt
3/10/2023 12:47:03 PM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account. <div><br></div><div>2022.06.02 2 WATER METERS CHARGE ,OLD METER NOT CLOSED,LAST PAYMENT 2020.07</div><div>Duplicate query see ref 70178</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4699
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-07T10:28:21.604Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
3/10/2023 12:47:02 PM
Thread
134253
ResolvedBy
12
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
12