Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
5506
LatestTicket
CreatedAt
6/7/2021 9:13:48 AM
UpdatedAt
3/8/2023 1:07:14 PM
Subject
Leak credit
Description
Kindly assess a leak where a pipe had burst and was replaced on 05 January 2021<br><b>Journal Number</b>: [923673] Consumer will submitt a plumbers letter
Priority
Disposition
30
ConversationType
3
Parent
Account
4673
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-07T09:13:08.346Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-20T06:10:13.866Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
4
ResolvedAt
Thread
124252
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14