Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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5449
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LatestTicket
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CreatedAt
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6/7/2021 7:31:11 AM
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UpdatedAt
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10/15/2022 9:55:38 AM
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Subject
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Leak credit
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Description
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Kindy assess a leak on this account that was reported on 201802<div>Plumbers letter received.</div><div>2022.06.02 <span style="background-color: rgb(200, 230, 201); color: rgb(62, 39, 35); font-size: 12.48px;">no plumbers letter attachment</span></div><div><span style="background-color: rgb(200, 230, 201); color: rgb(62, 39, 35); font-size: 12.48px;"><br></span></div><div><span style="background-color: rgb(200, 230, 201); color: rgb(62, 39, 35); font-size: 12.48px;"><b>QRC RESPONSE:</b></span></div><div><span style="background-color: rgb(200, 230, 201); color: rgb(62, 39, 35); font-size: 12.48px;"><b><br></b></span></div><div><span style="background-color: rgb(200, 230, 201); color: rgb(62, 39, 35); font-size: 12.48px;"><b>DOES NOT QUALIFY FOR LEAK CREDIT BECAUSE CONSUMPTION HAS NOT DROPPED.</b></span></div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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4613
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OpenedBy
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AssignedTo
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17
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-07T07:30:32.010Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-18T12:35:30.347Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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10/15/2022 9:55:38 AM
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Thread
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134278
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ResolvedBy
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15
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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15