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5436
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CreatedAt
6/7/2021 7:00:26 AM
UpdatedAt
2/27/2023 7:14:43 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2019<div><br></div><div>QRC RESPONSE: 6 MONTH POLICY PROCESSED FOR PERIOD 201903/201911.</div><div>Credit due R 499.58 Including vat @ 15%&nbsp;</div><div>Journal done 20.11.22,pending Authorization</div><br/><b>Journal Number</b>: [018633]<br/><b>Journal Amount</b>: [-R477.19]
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27
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3
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4601
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23
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95
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-07T06:59:46.935Z"}]
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ResolvedAt
2/27/2023 7:14:38 AM
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139837
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