Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5434
LatestTicket
CreatedAt
6/7/2021 6:55:39 AM
UpdatedAt
2/12/2022 8:27:15 AM
Subject
Leak
Description
<p class="MsoNormal">The consumer had a water leak in 2020 and had a meter replaced as per attached job card.</p><p class="MsoNormal">-consumer to submit a plumbers letter or check for leaks as stop cock replaced by water works does not warrant rebate</p><p class="MsoNormal"><br></p>
Priority
Disposition
30
ConversationType
3
Parent
Account
4598
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-07T06:54:59.341Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T07:59:01.508Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T07:59:26.380Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-12T08:16:57.009Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T08:22:25.483Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
13
ResolvedAt
Thread
123722
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13