Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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-
LatestSms
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LatestEmail
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LatestFax
-
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Campaign
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IsOpen
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-
Customer
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48
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LatestTicket
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CreatedAt
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5/26/2020 5:49:03 AM
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UpdatedAt
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4/12/2022 9:43:30 AM
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Subject
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Water
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Description
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Journal Done
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Priority
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Disposition
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6
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ConversationType
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2
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Parent
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Account
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47
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OpenedBy
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39
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AssignedTo
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Region
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Department
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QueryType
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1
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SubQueryType
-
-
Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-14T09:39:03.845Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-02T10:41:00.312Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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-
CreatedBy1
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UpdatedBy1
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ResolvedAt
-
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Thread
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-
ResolvedBy
-
-
WasCreatedByCustomer
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-
HasIvrcall
-
-
Creator
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39
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Updator
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201