Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
5385
LatestTicket
CreatedAt
6/4/2021 12:08:26 PM
UpdatedAt
8/11/2021 6:37:06 AM
Subject
DOG TAX
Description
CONSUMER HAS 1 DOG INSTEAD OF 2 CHARGED FOR<br><b>Journal Number</b>: [513352]<div><br></div><div>Consumer queried no dogs but 1 dog was found on premises.</div><div>Tariff to stay on DG001</div>
Priority
Disposition
24
ConversationType
3
Parent
Account
4553
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
12
SubQueryType
75
Escalation
EscalationCron
History
[{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-04T12:08:28.581Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-14T08:55:54.802Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-08-11T06:24:50.188Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-08-11T06:35:22.851Z"}]
CreatedBy
UpdatedBy
Category
12
Subcategory
75
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
5