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CreatedAt
6/4/2021 11:52:10 AM
UpdatedAt
4/12/2022 9:39:10 AM
Subject
INCORRECT TARIFF
Description
CHANGE TARIFF FROM BUSINESS TO DOMESTIC<br/><b>Journal Number</b>: [616255]<br/><b>Journal Amount</b>: [-R105,926.98]
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27
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3
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4547
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4
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2
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23
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93
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53
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[{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-04T11:52:11.827Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-04T13:00:21.879Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-04T13:45:46.929Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-06T09:29:23.828Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-06T09:29:32.611Z"}]
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93
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ResolvedAt
4/12/2022 9:39:10 AM
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