Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 5368
LatestTicket
CreatedAt: 6/4/2021 10:46:01 AM
UpdatedAt: 2/12/2022 8:39:53 AM
Subject: Leak Credit
Description: Kindky assess a leak credit for this account <div><br></div><div>- consumer to check for more leak as consumption is still very high.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 4535
OpenedBy
AssignedTo: 8
Region: 4
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-04T10:46:02.805Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T08:38:25.898Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T08:39:48.628Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 13
ResolvedAt: 2/12/2022 8:39:53 AM
Thread: 123724
ResolvedBy: 8
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 13