Details

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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
5362
LatestTicket
CreatedAt
6/4/2021 10:15:46 AM
UpdatedAt
10/29/2022 9:51:27 AM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.&nbsp;<div><br></div><div><b><u>QRC RESPONSE: </u></b>Customer needs to advise if they had any internal leaks and log a new query with the repair letter. The is insufficient information and no reports on water works, query closed. Customer needs to log&nbsp; a new more detailed query.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4528
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-04T10:15:08.731Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
10/29/2022 9:51:27 AM
Thread
138576
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8