Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
5357
LatestTicket
CreatedAt
6/4/2021 10:09:51 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
Water query
Description
Water query - high consumption<br><b>Journal Number</b>: [826706]<div><b>Investigate grievance of the consumer as from 2020-High water consumption and unread period greater than six month ,period 2019/02-2021/04 </b>.</div><div><br></div>
Priority
Disposition
30
ConversationType
3
Parent
Account
4523
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
230
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
230