Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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5341
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LatestTicket
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CreatedAt
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6/4/2021 9:34:05 AM
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UpdatedAt
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7/5/2021 1:19:24 PM
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Subject
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2020.04 6 MONTH POLICY
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Description
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<div><span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Meter back charged due to Unread period older than 6 months (6 Month Policy)</span><br></div>2020.04 6 MONTH POLICY <br/><b>Journal Number</b>: [460036]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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4512
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OpenedBy
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AssignedTo
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"4","un":"babalwam","dt":"2021-06-04T09:33:28.465Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-06-04T09:37:25.735Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-05T13:19:07.564Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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95
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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4