Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

5330

LatestTicket

CreatedAt

6/4/2021 8:45:09 AM

UpdatedAt

6/18/2022 7:15:53 AM

Subject

faulty meter

Description

consumer querying faulty meter. kindly investigate and resolve.<div><br></div><div>-account in order</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

4497

OpenedBy

AssignedTo

74

Region

2

Department

23

QueryType

1

SubQueryType

85

Escalation

EscalationCron

History

[{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-04T08:45:11.502Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T14:02:36.407Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

85

CreatedBy1

UpdatedBy1

ResolvedAt

6/18/2022 7:15:53 AM

Thread

ResolvedBy

13

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

13