Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
500
LatestTicket
CreatedAt
9/9/2020 5:42:50 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
Water
Description
<table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="31" style="mso-height-source:userset;height:23.45pt"> <td height="31" class="xl65" width="668" style="height:23.45pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.<br><br>Six month Policy ,Processed&nbsp;<b>Journal Number</b>: [553756]</td></tr></tbody></table><br><b>RESPONSE QRC</b>: Six month Policy, Journal {553756}
Priority
Disposition
27
ConversationType
3
Parent
Account
730
OpenedBy
39
AssignedTo
6
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-27T08:42:58.890Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T13:29:41.576Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
230
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
39
Updator
230