Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

5316

LatestTicket

CreatedAt

6/4/2021 7:56:30 AM

UpdatedAt

3/28/2022 6:35:04 AM

Subject

WATER QUERY

Description

WATER QUERY<br/><b>Journal Number</b>: [051377]

Priority

Disposition

24

ConversationType

3

Parent

Account

4488

OpenedBy

AssignedTo

Region

4

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"14","un":"asandag","dt":"2021-06-04T07:56:32.326Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-27T06:54:55.532Z"},{"op":"R","uid":"218","un":"siyabulelas","dt":"2022-03-22T13:22:03.706Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

13

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

13