Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

496

LatestTicket

CreatedAt

9/8/2020 10:40:50 AM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

six moths policy

Description

<br/><b>Journal Number</b>: [171421]

Priority

Disposition

27

ConversationType

3

Parent

Account

724

OpenedBy

11

AssignedTo

11

Region

2

Department

23

QueryType

1

SubQueryType

Escalation

EscalationCron

History

[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-13T09:11:29.189Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-13T11:50:26.105Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

11

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

11

Updator

11