Details
Conversation
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EscalationLevel
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0
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LatestCall
-
128430
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LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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494
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LatestTicket
-
-
CreatedAt
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9/8/2020 10:07:28 AM
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UpdatedAt
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10/14/2021 11:20:28 AM
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Subject
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six months
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Description
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Journal Done
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Priority
-
-
Disposition
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27
-
ConversationType
-
3
-
Parent
-
-
Account
-
722
-
OpenedBy
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33
-
AssignedTo
-
33
-
Region
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2
-
Department
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23
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T11:20:05.114Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
17
-
ResolvedAt
-
10/14/2021 11:20:28 AM
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Thread
-
-
ResolvedBy
-
33
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
33
-
Updator
-
17