Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5262
LatestTicket
CreatedAt
6/3/2021 10:47:28 AM
UpdatedAt
8/1/2022 9:36:38 AM
Subject
late termination / refund request
Description
consumer sold property and requests refund. kindly investigate and resolve.<div><br></div><div>QRC RESPONSE:</div><div>Query resolved 2021/08 with account closure and refund</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4436
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-03T10:47:29.904Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T10:13:12.229Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
8/1/2022 9:36:38 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3